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Nemu Food
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Phone orders, without the constant interruptions.

Nemu Food is AI phone ordering for restaurants. It answers your restaurant's calls, takes the pickup order and sends it to the Square POS you already use. When a caller needs a person, it hands the call to your staff.

Join the waitlistSee how it works

Missed-call check

Your numbers, not ours.

From your phone's call log or carrier portal.

In dollars, before tax.

Type both numbers to see your estimate.

Now in pilot with restaurants on Square in New Jersey and Los Angeles.

  • Designed for restaurants on Square
  • Answers in English and Spanish
  • Says it is an AI on every call

Built for the hours your phone rings most.

Dinner rush, lunch line, the last hour before close.

#1043PICKUP 6:40 PM
  • 3Carne asada taco10.50
  • 1Mexican Coke3.25
TOTAL
14.88
PAID BY LINK
Al pastor · ADD salsa verde
#1044PICKUP 6:45 PM

ALLERGYPEANUT

  • 1Mole enchiladas14.00
TOTAL
15.16
PAID BY LINK
Chicken quesadilla · NO sour cream
#1045PICKUP 6:50 PM
  • 2Chicken quesadilla18.00
    • NO sour cream
TOTAL
19.49
PAID BY LINK
Chips, salsa roja, guacamole
#1046PICKUP 7:00 PM
  • 4Al pastor taco15.00
    • ADD pineapple
TOTAL
16.24
PAID BY LINK
Flat-top, 7:02 PM
#1047PICKUP 7:05 PM
  • 1Veggie bowl12.50
  • 1Horchata, large4.25
TOTAL
18.13
PAID BY LINK
Table 12, two plates up
#1048PICKUP 7:15 PM
  • 2Elote9.00
  • 1Agua fresca3.75
TOTAL
13.80
PAID BY LINK
Pickup shelf, 7:10 PM

From incoming call to a clean ticket on the rail.

A scripted pickup order, start to finish. Real recordings come after our pilot.

  1. AI

    Thanks for calling Taqueria Lamar. I'm the restaurant's AI assistant, and this call is recorded. I can take a pickup order or answer questions. How can I help?

  2. Guest

    Hi, two al pastor tacos, no onion, with salsa verde. And a large horchata.

  3. AI

    Two al pastor tacos, no onion, add salsa verde, and one large horchata. Anything else?

  4. Guest

    That's it. When can I get it?

  5. AI

    It'll be ready at 6:35 PM. Your total is $12.72. I can text you a secure Square link to pay. Is it okay to send that text?

  6. Guest

    Yes, go ahead.

  7. AI

    Sent. Once it's paid, order 1042 goes to the kitchen for 6:35 PM. See you soon.

Scripted example with a fictional restaurant. Sample data.

Kitchen ticket

#1042PICKUP 6:35 PM

Phone order, AI host

  • 2Al pastor taco7.50
    • NO onion
    • ADD salsa verde
  • 1Horchata, large4.25
Subtotal
11.75
Tax 8.25%
0.97
TOTAL
12.72
PAID BY LINK
A neighborhood taqueria patio at dusk.

Now piloting in New Jersey and Los Angeles.

Four restaurant locations on Square are trying Nemu Food first, each set up by our team. The pilot is free, and each restaurant can turn the AI off at any time. Join the waitlist for the next group.

A server carries plates through a full dining room while the phone at the host stand sits untouched.

More time for guests. Less time repeating the same answers.

Call answered by AI · 0:48

Order #1047 · in Square Paid

Sample data.

What it handles while you're busy.

Answers your phone

Dial *72 on your restaurant line to forward calls to the AI. Dial *73 to turn it off. It speaks English and Spanish, and switches when the caller does. Robocalls are dropped and never billed.

How an order flows.

  1. 1Call comes inYou forward your restaurant's number to Nemu Food with *72, and the AI answers.
  2. 2The AI takes the orderIt says it is the restaurant's AI assistant, takes the whole order on the call, reads it back and gives a pickup time.
  3. 3The guest paysThe AI texts a secure Square link to pay for the order it just took. The kitchen gets it once it's paid.
  4. 4Ticket hits the POSThe paid order lands in Square with the pickup time and notes. Allergies print as an ALLERGY line.

Staff fallback. At any step, the guest can ask for a person. The call goes to your staff number, such as a manager's cell. It's a separate number, so the call never loops back to the AI.

What it connects to.

We list each integration by its real status.

Square

Pilot
  • Orders go to the Square POS, devices and menu you already use
  • Paid by Square link. The money goes to your Square account.
  • Pilot restaurants first. Pickup orders, paid by link.

Toast

Planned

After the pilot.

Clover

Planned

After the pilot.

One plan. You pay for what it handles.

US$9.99 per month, plus US$1 per paid order and US$0.29 per answered minute.

Spam and robocalls are never billed. Plans are month to month, plus applicable taxes. Pilot restaurants pay nothing.

BUSY MONTH
Monthly plan
9.99
120 orders x 1.00
120.00
310 minutes x 0.29
89.90
TOTAL
219.89

+ applicable taxes

QUIET MONTH
Monthly plan
9.99
40 orders x 1.00
40.00
90 minutes x 0.29
26.10
TOTAL
76.09

+ applicable taxes

Examples only. Your bill depends on your orders and minutes.

Questions owners ask.

Will callers know they're talking to an AI?

Yes. Its first line is "I'm the restaurant's AI assistant, and this call is recorded." If a caller asks for a person, it transfers them to your staff line.

What happens with allergy questions?

The AI never tells a guest a dish is safe. It hands the call to your staff, and any allergy the guest mentions prints on the ticket as an ALLERGY line.

Does the guest have to order online?

No. The AI takes the whole order on the call and reads it back. The text only carries a Square link to pay, and the kitchen gets the order once it's paid.

Does it take card numbers?

No. The AI never asks for a card number. Guests pay on Square's checkout page from the text link.

Do I need a new phone number?

No. You forward the number you already have with *72, and *73 turns forwarding off. Payment links come by text from a local Nemu Food number.

Which languages does it speak?

English and Spanish. It switches when the caller does.

What does setup involve?

Our team sets it up with you. We connect Square, check the menu notes the AI will use and add your staff number. Then you dial *72 to forward your calls.

Can I turn it off?

Yes. Dial *73 on your restaurant line and calls ring your phone again right away. You can also call or text us to pause.

How do I cancel?

Cancel any time. For 30 days after, we'll send your orders, transcripts and recordings when you ask.

Join the waitlist.

Tell us about your restaurant. When the next group opens, we'll set up a demo call using your real menu.

Not on Square yet? Join anyway, and we'll tell you when we support your POS.

The owner checks the order screen before service.

Tell us about your restaurant.

Include your restaurant name, city, and current POS in your email so we can discuss the pilot.

You can also email us at krisna@nemu-ai.com.

The pilot is free. After it, plans are month to month.